Returns & Exchanges

At KARAKU, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we accept returns and exchanges on unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship to KARAKU

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.